Help & Support

Help from the Community


We have a gitter channel, where you can get help from the community.

Join the chat at

Google user group

Our growing community discusses new features, wishes, opinions, bugs, or tests on our Google user group.

Do you have questions about using Alchemy CMS? Do you have problems installing the software? What ever, don't hesitate, join our community and ask your question. You are welcome!

Stack Overflow

If you need help from the community Stackoverflow is always a good resource. Please use the alchemy-cms tag, so we get notificated about new answers and can try to help you quick.

IRC Channel

We also have an irc channel #alchemy_cms on freenode, where you can ask questions.

Professional Help, Support & Consulting

If you can't wait for the kind community to offer their precious time, you can always get professional help and support from the Alchemy and Rails experts at magic labs*. Don't hesitate to contact us. We love to help.

Agency Workshop

  • Rails Basics
  • Alchemy Basics
  • Work on your project
  • Five attendees

Individual Support

  • Development support in your sprint
  • Customization
  • Remote pairing
  • Code reviews
  • Custom module development
  • Error catching and analysis

SLA, monthly

  • Error analysis
  • Software updates